Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Celebrate connections with Guyals enchanting necklace, featuring two intertwined hearts. Personalise with names or special words to create a timeless keepsake. Crafted in sterling white or silver with either gold or rose gold plating, this pendant symbolises the close bond between loved ones -- be it mother and child, partners, or siblings. It comes with a diamond-cut cable chain, adjustable from 16 to 18 inches, and fastens with a secure lobster clasp, making it a perfect gift of unity and affection.
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