Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Expertly fashioned, this pendant features two heart-shaped gemstones framed by lab-created sapphires. Crafted in your choice of metal--925 silver, 18K gold-plated silver, or 18K rose gold-plated silver--it adds a touch of elegance. Personalise with your names to make this piece a treasured emblem of your enduring love. Suspended on an adjustable chain, its the ultimate expression of romantic unity.
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