Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Guyal presents a couples initials heart pendant, a beautiful symbol of unity and love. Personalise it with two initials, each representing a soul, flanking a polished heart -- the timeless emblem of love. Available in a choice of sterling silver or silver with either gold or rose gold plating, this pendant is perfect for couples at any stage of their journey, whether celebrating a new union or cherishing years together. It hangs on an adjustable cable chain, ensuring a perfect fit and a beautiful drape. A heartfelt choice for anniversaries, weddings, or just to say I love you.
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