Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Expertly crafted in your choice of sterling silver, or silver with either 18K gold-plated, or 18K rose gold-plated variants, these couples earrings captivate with heart-shaped gemstones of your choosing. Accented with shimmering lab-created white sapphires, these earrings offer a platform for personalisation through engraving. This creation is not just an accessory; its a poignant symbol of love, shared dreams, and an enduring bond.
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