Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Guyals elegant couples necklace, featuring a heart and a bar, offers a canvas for your expression. Personalise it with your choice of coloured stones and engravings on both the bar and heart. Available in sterling silver or silver with gold or rose gold plating, each pendant hangs on an adjustable diamond-cut cable chain from 16 to 18 inches, closing securely with a lobster clasp. Whether adorned with radiant gemstones or a message close to your heart, this necklace is a stylish testament to love and personal flair.
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