Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Celebrate enduring love with this couples heart necklace, available in 925 silver, or silver with 18K gold-plating, or 18K rose gold-plating options. Adorned with lab-created white sapphires and featuring two heart-shaped stones, this piece captures the essence of romance. Personalise it with engraved names or a special sentiment for a truly bespoke experience. The necklace hangs gracefully on a diamond-cut cable chain that adjusts from 16 to 18 inches and secures with a lobster clasp.
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