Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Celebrate your unique love story with this couples necklace, available in 925 silver, or silver with 18K gold-plating, or 18K rose gold-plating options. This intricate pendant features heart-shaped gemstones set within a swirling infinity symbol. Personalise this special piece by engraving names or a meaningful phrase. Strung on an adjustable chain and secured by a lobster clasp, this Guyal piece is more than just jewellery; its a testament to enduring love and commitment.
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