Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Our Heart-Centered Family Gemstone Ring is a tangible expression of family connections. Available in pure sterling silver, with options for an 18K gold or rose gold plated finish, this ring features a prominent heart-shaped centerpiece surrounded by smaller gemstones that could represent your loved ones favourite colours or birth months. With the ability to engrave names alongside each gem, this ring offers a personalised tribute to your familys unique constellation. Whether chosen for its heartfelt symbolism or its bespoke beauty, its the perfect piece to keep your loved ones close at all times.
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