Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Ever been stumped about a unique birthday gift for your near and dear one? Weve been there too. Show your appreciation with a personalised gift that says you matter. Our engravable ring, with an infinity design along each side, allows you to inscribe their name and yours, making the occasion truly memorable. Select from silver, silver with 18K gold plating, or silver with 18K rose gold plating, as you celebrate the infinite bond in your own distinct way.
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