Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Wrap your finger in the profound bond of family, beautifully captured in this family tree ring. Available in silver, silver with 18K gold plating, or silver with 18K rose gold plating, this ring is adorned with shimmering lab-created white sapphires. Each stone evokes cherished memories and shared moments. Personalise it with gemstones that represent the heartbeats of your family, creating a piece thats as rich in love and legacy as the tree it symbolises.
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