Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Craft a testament to cherished relationships or self-expression with our letter name necklace, available in sterling silver, 18K gold-plated silver, or 18K rose gold-plated silver. Personalise this elegant piece with any name, making it a perfect gift for a loved one or a symbol of self-love. Suspended gracefully from a 16 to 18-inch diamond-cut cable chain with a lobster clasp, this necklace blends sentiment with timeless style.
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