Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Beautifully designed, this couples bar necklace features a sentimental heart-shaped cutout and customizable colored stones. Choose from 925 sterling silver, 18K gold-plated, or 18K rose gold-plated silver to make it uniquely yours. Add a personal touch by engraving names or a special message. The diamond-cut cable chain is adjustable from 16 to 18 inches and secures with a lobster clasp, offering both style and security.
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