Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Cherish loves essence with our couples necklace, available in your choice of silver, silver with 18K gold plating, or silver with 18K rose gold plating. Beautifully inscribed with Love and enhanced by your chosen coloured stones, this piece reflects shared moments and enduring bonds. Dangling on an adjustable 16 to 18-inch diamond-cut cable chain, secured with a lobster clasp, this necklace serves as a personalised testament to love that stands the test of time.
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