Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Guyals couples necklace in sterling silver or silver with gold or rose gold plating pairs sleek design with personal touch. Customise the double bars with names or a heartfelt message, and choose heart stones in shades of your choice. The adjustable diamond-cut chain ensures a perfect fit, fastened with a lobster clasp. This pendant symbolises shared paths and united destinies, a keepsake for where two journeys meet.
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