Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Effortlessly stylish, these heart earrings are available in pure silver, 18K gold-plated, or 18K rose gold-plated options. Perfect for everyday wear, they offer the added touch of personalisation with your initials. This Guyal creation becomes more than just a piece of jewellery; its a symbol of cherished friendships and timeless bonds, a daily reminder of the stories you share.
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