Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Symbolise your never-ending love with Guyals couples infinity necklace, featuring a heart embellished with lab-created white sapphires. Choose from silver, or silver with either gold or rose gold plating, and make it uniquely yours by engraving two names. Strung on an adjustable diamond-cut cable chain and secured with a lobster clasp, this piece is more than jewellery--its a personalised testament to enduring love.
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