Shipping
Your personalised jewellery will reach you within 10 business days.
Returns and Replacements
Upon receiving your order, please inspect the product immediately for any issues such as damage, incorrect quantity, or discrepancies with your order specifications (e.g., spelling errors, wrong gemstone, incorrect metal color). Report any issues to us WITHIN 24 HOURS of delivery by sending clear photos by email to wecare@guyal.com. If approved, a free replacement and reverse pick-up will be arranged
Cancellations
You can make any changes or cancellations within 2 hours of placing the order. No changes/cancellations are permitted after 2 hours, because we start work on your orders immediately upon receipt
Payment
We accept only prepaid orders.
Celebrate the bond that completes you with our elegantly crafted half-heart pendants. Fashioned from the finest 925 silver and available with the rich warmth of 18K gold plating or the delicate blush of 18K rose gold plating, these pendants come together in a symbolic embrace to form a full heart. Choose to engrave your and your loved ones initials, transforming each piece into a deeply personal token of affection. Suspended from a shimmering, diamond-cut cable chain, each pendant invites the light to dance along its adjustable length, ensuring the perfect fit for any neckline. Secured with a robust lobster clasp, they are designed not only for beauty but also for everyday durability.
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